Here at LaMarco Systems, the ability to perform quality installations time after time, for every client we work with, is important for many reasons.
Of course, it’s important for our reputation: We build our business through word of mouth and recurring business from satisfied clients.
But more than that, the work LaMarco Systems does protects our clients’ lives and property from costly or even catastrophic damage. So installations that meet every expectation, dot every I, and cross every T aren’t just the deciding factor between whether we keep a client — they’re very often life or death.
Steps In The Security System Installation Process
The installation process begins as soon as our sales team hands off a client to our operations staff — and everyone is involved.
LaMarco’s staff works together as a team: Our sales staff stays on board to ensure that clients’ specifications have been communicated properly, and everyone on staff helps field requests and concerns on our clients’ behalf.
Here are the steps in our installation process:
- On-staff designers architects create plans for the security system, using the customer property’s architectural plans.
- LaMarco’s installation team performs a site visit to review the plan’s design with the customer — communication is key, so that everyone knows what is expected.
- Installation is completed.
How Long Does A Security System Installation Take?
The amount of time it takes to install a security system depends on the size of the property — and the complexity of the job.
For example, if you have a small business, like a dentist’s office, installation may take only a day or two. But for multi-unit, complex installations like assisted living or nursing homes, installation can take months or even years. Again, communication is key to ensure customer expectations are realistically met.
After all components have been installed, LaMarco Systems performs a full commissioning and inspection of the system, working with the AHJ if necessary — the fire marshal, fire inspector or other jurisdictional body — to ensure that the new system is up to code.
For installation of burglar alarms, nurse-calling systems, remote entry, card access or camera systems, LaMarco does another complete site walkthrough with the customer.
All post-installation follow-up is done to ensure the system is operating the way it should — from cameras getting the proper views and angles, to keycard-entry systems keeping doors locked and areas secure — and the customer understands how and why to use it.
Because LaMarco Systems is not a corporation, you can rest assured that all follow-up tasks will be handled in house — including any troubleshooting that is necessary long after your installation. You don’t have to reach out to someone in a different country or make your way through a maze of telephone extensions when you need a simple solution. Help is only a quick phone call away.
Common Mistakes Made When Installing Security Systems
It’s important to be able to spot red flags when hiring a security-system service provider. Here are a few common mistakes security-system providers make when installing systems for their clients.
- Poor design. Quality installation begins with quality design. A security system needs not only high-quality components and skilled installation, but also a strong technological and physical infrastructure to support the equipment that’s being installed.
- Unauthorized dealers. Licensed, authorized dealers of security systems are up to date on manufacturer training and education, have direct access to support and repair resources, and are generally the most knowledgeable source for security-system installation.
- Third parties. Many security companies will have the plans for the systems they’re installing contracted out to a third-party designer. To ensure continuity from sales to design to installation, LaMarco Systems does all these steps in house.
- Outdated systems. Like a car that begins to lose value the second is leaves the lot, any new security system begins its journey to becoming obsolete as soon as it’s installed. Because of this, customers should choose systems that easily adapts to emerging technology.
Why Choose LaMarco For Your Installation?
All of LaMarco’s technicians have valuable on-the-job training; they also do extensive manufacturer training for all the products we work with.
Many of our team members — from sales reps and designers to installation technicians — have also undergone NICET (National Institute for Certification in Engineering Technologies) Certification, the national standard for certification in fire-protection installation and maintenance.
And because LaMarco Systems is a local business, we’ve formed relationships not only with our clients throughout Chicagoland but also with the villages and municipalities where their businesses are located. The processes of permitting, inspections and other required steps are much smoother because of our long-standing, positive relationships.
We’ve performed thousands of security system installations for clients in many industries, including retail, finance, healthcare, academia, industrial and government. Established in 1998, LaMarco Systems has 19 years’ experience in the security and life safety industry. We’ve dedicated ourselves to building the trust of our clients through quality installations and continued support.
Interested in learning more, or scheduling a demo? Get more information on LaMarco’s cloud-based solutions, or contact us for a free quote.